I feel ya man... It sucks when you expect one thing and get another... I guess I (and maybe others) see it as like... making a scene in a store where you feel you need some customer service to make right on a purchase rather than pulling the manager/owner asside and working it out mano a mano.
1. I think this poster is deadly cool and agree with all the specific comments already posted. REALLY NICE WORK!
2. The purpose of this site isn't really a shopping cart. So, if the idea is to show what the art looks like, sometimes the digital proof is better to show. I know I've often contemplated doing that just because I may have printed the poster well but I've taken a shitty photo... I usually just post the shitty photo though.
3. When something is hand made, one should expect some imperfections. You want perfect? Buy digital printouts.