Wireless at Austin Convention Center
The Austin Convention Center has a Complimentary Limited Wireless Network accessible by attendees and clients. While you are attending SXSW, please feel free to connect to the WiFi Network. There are two WiFi Networks:

SXSW2008
SXSW2008 5GHz

The SXSW2008 5GHz network is the higher performance network with more channels and faster speeds. If a WiFi device sees the SXSW2008 5GHz network please select it. These are the only official networks for internet access at the Austin Convention Center.

The Wireless network at the Convention Center is designed for blogging, email, surfing and other general low bandwidth applications. It is not intended for streaming of any sort.

Due to the user load, you may experience a slow connection or difficulty connecting to the network. If that is the case, you may want to move to a less congested area.

Rogue APs can cause problems for attendees attempting to use the wireless system, and can degrade wifi performance for everyone. Personal APs should not be used inside the convention center. If used they will be detected. The user will be asked by staff to discontinue use of the device.

The SXSW staff has heard the requests of our attendees for a better wireless solution during the conference. Working with the City of Austin, Convention Center technical staff, Cisco System Inc. and expert consultants in the WiFi industry, several upgrades have been implemented. Additional APs have been installed inside the facility. The newest Cisco 1252 APs have been purchased and installed. The band restrictions on the wireless network have been removed to allow greater capacity and the connection to the web has been increased. There will also be personal help available at the Information Desks located in the Convention Center.

Acceptable Use Policy
The Wireless network at the Convention Center is designed for blogging, email, surfing and other general low bandwidth applications. It is not intended for streaming of any sort.

a) Peer-to-peer traffic, like bittorrent and the like use a disproportionate amount of bandwidth and are unfair to other attendees. Please refrain from non-conference related peer-to-peer activities to minimize effect.

b) Please be considerate and share the bandwidth with your fellow attendees. Downloading all of the videos from a video sharing service is being a hog.

c) Please do not actively scan the network. Many of the tools for scanning an address range are too efficient at using as much bandwidth as possible, this will likely be noticed.


WIFI FAQ
Q: What is the WiFi network called?
At the Austin Convention Center during SXSW there are two two WiFi Networks, each on a different frequency band. One is identified by SXSW2008 and the other SXSW2008 5GHz. The SXSW2008 5GHz network is the higher performance network with more channels and faster speeds. If a WiFi device sees the SXSW2008 5GHz network please select it. These are the only official networks for internet access at the Austin Convention Center.

Q: Is connecting and using the wireless network cost anything?
No. The Austin Convention Center offers complimentary wireless access to all SXSW 2008 attendees and clients.

Q: Will I be able to get on the network using a wireless device other than a laptop computer?
Yes. Any wifi compliant device. (insert logo)

Q: Is the network secure?
No, the network is open and accessible by anyone within range.

Q: Help! I can’t connect.
Please make sure you are connecting to the network called SXSW2008 or SXSW2008 5GHz. There are many WiFi devices and users at the Austin Convention Center and no method of selecting the best base station or access point is perfect. If a device is moving more than a few meters the chance of a suboptimal connection is increased as that device is moved further from where the original connected was made. Turning the WiFi device off and restarting is one way to force a reevaluation of the connection, but less disruptive measures may also work. If the effected device has an “Airplane Mode” option, Wireless on/off switch, a hot key, a “Radio Disable” option, or a “Turn AirPort Off” option using one of these for 15 to 30 seconds may be as effective and be far less disruptive. Please go to an Information Booth inside the Convention Center for further assistance.

Q: Can I set up my own AP or share my laptops internet connection?
Rogue APs can cause problems for attendees attempting to use the wireless system, and can degrade the performance of the system for everyone. Personal APs should not be in production inside the convention center. If used they will be detected, the user will be asked by staff to discontinue use of the device.