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Old 06-02-2008, 07:06 PM
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Default If a printer screws up.......

So, I had a poster printed by a very reputable and outstanding printer (not-to-be-named) and they arrived using the different color than I had requested. They says they can not re-run in time for the event. Am I obligated to pay?
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Old 06-02-2008, 07:08 PM
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do you have some kind of record of what the color was supposed to be ???
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Old 06-02-2008, 07:08 PM
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id at least ask for a "make good"
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Old 06-02-2008, 07:09 PM
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Quote:
Originally Posted by scrojo View Post
do you have some kind of record of what the color was supposed to be ???

they admit to the discrepancy.
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Old 06-02-2008, 07:16 PM
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go for a discount.
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Old 06-02-2008, 07:19 PM
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Lets see what you requested, and what was delivered. Maybe they were right.
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Old 06-02-2008, 07:21 PM
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isnt this the point of an AP? (i could very easily be very wrong)
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Old 06-02-2008, 07:45 PM
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i'd say if a specific color wasn't called out, i.e. a Pantone color to at least reference, then the printer has at least a leg to stand on when settling this.
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Old 06-02-2008, 07:51 PM
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monitors are different etc etc etc
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Old 06-02-2008, 07:53 PM
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This is one of the reasons I don;t print other's stuff. Unless you want to use a spedball color right out of the jar yer effed.
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