Never use 4colorprint.com

[Pascal]

...for anything print. We ordered cards (plastic ones) from them in september or so, and now we're in March and we don't have them yet.

1st run: I had to change the phone # on the card, they wouldn't change the original file so I had to pay for another batch just so they can update the number.

2nd run: They still used the original number, so I had to ship back the cards to them (at MY cost) and pay AGAIN for a new run, because apparently I never sent the new, good, file. (which I did. they lied to get more $)

3rd run: I finally get the cards (after they declared the value of the package to 150.00 so I had to pay huge customs fees), and sweet they didn't print it correctly, somehow part of our logo went from "fill color" to "empty color with an ugly line around it".

So I complain again and they say their printers can't fix it and they don't know what to do. (???????????) They of course don't want me to send them a flatten file so their moron printers don't fuck it up again. So basically they're fucking with me and don't want to do the right thing for me. They say they keep trying to print it but it turns out wrong everytime. It's an ILLUSTRATOR file and I print it just fine on my 100 dollar printer at home.

They have the worse, most arrogant, service ever. Do NOT use them, or risk having the same issues we've had. We've had ad packages ready to go for months but those fuckers have delayed us for MONTHS.


cliffnotes: 4colorprint.com sucks ass, don't use them.

[S.Blake]

printprint.ca RULES

[dennyschmickle]

I used 4colorprint.com once and they RULED.

[JoshPodolske]

what about 4over.com great fucking prices.

[bdix]

Originally Posted by dennyschmickle

I used 4colorprint.com once and they RULED.

same here

[dennyschmickle]

Originally Posted by bdix

same here

I even sent them the wrong files the first time and they let me send corrected ones. I guess it's just luck of the drawl.

[JoshPodolske]

or how you talk to them.

[Pascal]

Then you haven't dealt with their bitch rep, Teresa, who says changing files is not "a part of our policy".

[Clay]

Anything is better than overnightprints.com - worst customer service I have ever experienced.

I've heard good things about 4colorprint many times. Hmmm

[Pascal]

Originally Posted by JoshPodolske

or how you talk to them.

Yea sure, I've been extra polite with them all along, even when that bitch was telling me "so?" when I was telling her about the bad phone number on the cards.