Quote:
Originally Posted by four0onestudio
I put in an order over week ago, the place is about 200 hundred miles from me. With ups ground i should have it in 2 days max. After the 5th day i call and they hadnt even shipped it yet. She apologizes and says i'll have it the next day. Here we are 2 days later and it hasnt shipped yet, apparently one of the items was not even in stock and they are still waiting on it. What ever happened to a courtesy call explaining the situation? I've been sitting around for a week with my thumbs up my ass waiting to do some prints for a client. 
Any one ever have this type of service from them? </rant> |
It's common practice for suppliers to check on their inventory at the time of order and to tell you or call you back if they don't have an item. Then make partial shipments in needed. Demand this of them.